Assurance Wireless Free Government Phones and Plans in 2024

Assurance Wireless Phone

Assurance Wireless was a subsidiary of T-Mobile and participated in the federal Lifeline Assistance Program.

This program provides free phone and cell phone services to eligible low-income individuals.

What is Assurance Wireless?

Assurance Wireless is a telecommunications company based in the United States, specializing in providing affordable and accessible wireless services to eligible low-income individuals and families.

Established in 2009, the company has been a prominent participant in the Lifeline Program, which helps make phone service more affordable for low-income individuals and families.

Assurance Wireless is available in over 40 states and territories.

How to Qualify for Lifeline Free Service & Free Cell Phone from Assurance Wireless

Assurance Wireless offers a free phone and service to those who qualify for the Lifeline Assistance Program. check out here Assurance Wireless tablet application process online.

You may have different eligibility criteria for these programs depending on your state. However, a common way to be eligible for a phone and plan is to be enrolled in another government assistance program, such as:

  • Medicaid/Medi-Cal
  • Supplemental Nutrition Assistance Program (Food Stamps or SNAP)/CalFresh
  • Supplemental Security Income
  • Federal Public Housing Assistance
  • Bureau of Indian Affairs General Assistance
  • Tribally-Administered Temporary Assistance for Needy Families
  • Food Distribution Program on Indian Reservations
  • Tribal Head Start
  • Veterans and Survivors Pension Benefit

For eligibility requirements in your state, visit the Assurance Wireless website.

What Qualifies As Proof of Income?

Proof of Income includes either:

Three consecutive months of ONE of these statements (from the previous 12 months):

  • Your pay stub
  • Social Security benefits statement
  • Veterans Administration benefits statement
  • Retirement/Pension benefits statement
  • Unemployment benefits statement
    One of these documents
  • Prior year’s State or Federal Income tax return
  • Income statement from employer
  • Federal letter of participation in General Assistance
  • Divorce decree or child support document
    containing income

How to Apply to Assurance Wireless

Assurance Wireless makes applying for their free smartphone and service easy if you meet the eligibility criteria. Here’s a step-by-step guide to get you started:

Note: Assurance Wireless is temporarily not accepting online applications. *

check out two other ways mentioned below.

By phone:

  1. Call Assurance Wireless customer care at 1-888-321-5880.
  2. Tell the representative that you’d like to apply for Assurance Wireless.
  3. The representative will ask you some questions to verify your eligibility.
  4. If you’re eligible, the representative will help you complete your application over the phone.


  1. Find an Assurance Wireless enrollment center near you. You can find a list of enrollment centers on the Assurance Wireless website.
  2. Go to the enrollment center and bring with you proof of eligibility and proof of address.
  3. A representative at the enrollment center will help you complete your application.

Assurance Wireless Phone Upgrade/Replacement Guide

Assurance Wireless Phone Upgrade/Replacement Guide

Losing or damaging your Assurance Wireless phone can be a stressful experience, especially if you rely on it to stay connected. But don’t worry, replacing your phone with Assurance Wireless is a relatively simple process. Here’s a comprehensive guide to help you get back on track quickly:

1. Determine Your Eligibility:

Before initiating the replacement process, ensure you meet the eligibility criteria:

  • You must be an active Assurance Wireless customer participating in the Lifeline program.
  • Your phone is either lost, stolen, defective, or damaged beyond repair.

2. Contact Assurance Wireless:

There are two ways to initiate a replacement request:

  • Call Customer Service: Dial 1-888-321-5880 and explain your situation. A representative will guide you through the process and determine if you qualify for a free replacement.
  • Online Request: If available, log in to your Assurance Wireless online account and submit a replacement request.

3. Provide Necessary Information:

Be prepared to provide the following information when contacting Assurance Wireless:

  • Your Assurance Wireless phone number
  • The reason for replacement (lost, stolen, defective, etc.)
  • Proof of eligibility (government assistance program documents, etc.)
  • A valid shipping address

4. Replacement Options and Costs:

Depending on your situation, you may have different replacement options and associated costs:

  • Free Replacement: If your phone is lost or stolen within the first 60 days and you file a police report, you might be eligible for a free replacement.
  • Warranty Replacement: If your phone is defective within the first year, you’ll receive a free replacement under the manufacturer’s warranty.
  • Paid Replacement: For other situations, you must pay a replacement fee based on the chosen phone model and any applicable shipping charges.

5. Phone Selection:

Assurance Wireless offers a variety of phone models compatible with their network. You can choose from basic to feature-rich smartphones depending on your needs and budget.

6. Delivery and Activation:

Once your replacement request is approved, your new phone will be shipped within 10 business days. You’ll receive a tracking number to monitor the shipment. Upon receiving your phone, follow the instructions to activate it with Assurance Wireless.

What Phones does Assurance Wireless Offer in 2024?

Assurance Wireless offers qualifying customers several free phones, including free Android™ smartphones, depending on availability. Here are some of the most popular Assurance Wireless phones in 2024:

  • ANS Artia™
  • ANS Blu Studio Mini
  • ANS Koobee K100™
  • Coolpad Belleza
  • Hot Pepper® Chilaca
  • Orbic® Fun
  • Moto G Play
  • Moto G Pure
  • Moxee™ m2160


Moto G Play


  • 6.82” IPS HD+ Display
  • 5G where available 4G LTE
  • 16MP Front and Rear Cameras
  • Battery – 13 hours Talk time, up to 120 hours standby time
  • 4GB RAM/64GB ROM with SD Card Slot for expanded memory
  • Android 11

Moto G Pure


  • 6.5” HD+ (1600×720) | 269ppiDisplay
  • 13MP Rear, 5MP Front Camera
  • 5MP Front-Facing Camera
  • 4G LTE
  • 4000mAh Battery
  • 3000mAh Battery
  • External memory: Supports up to 128GB
  • 4G LTE
  • Android™ 11
  • 32GB ROM/3GB RAM
  • External memory: Supports up to 512GB
  • Fingerprint reader, Face unlock
  • Hearing Aid Compatible

Moxee™ m2160


  • 6.0″ 18:9 HD+ 1440 x 720
  • 13MP Rear Camera with Flash
  • 5MP Front-Facing Camera
  • Android 11 Go
  • 2GB RAM/32GB ROM
  • 3000mAh Battery
  • External memory: Supports up to 128GB
  • 4G LTE
  • HAC Rating M3/T3

ANS Artia™


  • 6.088” Touchscreen Display
  • Fingerprint Sensor
  • 5MP Rear Camera with Flash
  • 3000mAh Battery
  • Android 12 Operating System
  • 32GB ROM/ 3GB RAM
  • 4G LTE
  • 2.0 GHz Quad-Core Processor

ANS Blu Studio Mini


  • 5.5″ FWVGA+ Touchscreen Display
  • 5MP Rear Camera with Flash
  • 4GT LTE
  • 32GB ROM/ 3GB RAM
  • 256GB microSD Card
  • 2500mAh Battery
  • 4G LTE
  • 2.0 GHz Quad-Core Processor

ANS Koobee K100™


  • Android- 12 Go
  • 5.5″ FWVGA+ Touchscreen Display
  • 5MP Rear Camera with Flash
  • 4GT LTE
  • 32GB ROM/ 3GB RAM
  • 2500mAh Battery
  • 2.0 GHz Quad-Core Processor

Hot Pepper® Chilaca


  • Android 12 Go
  • 6.5” HD+ Touchscreen Display
  • Fingerprint Sensor
  • 5MP Rear Camera with Flash
  • 4G LTE
  • 32GB ROM / 2GB RAM
  • Micro SD Card Support Up to 256GB
  • 3200 mAh Battery
  • User Guide link here

Orbic® Fun


  • Android 12 + One OS Upgrade
  • 6.1-inch HD+ TFT LCD Display
  • Scratch-resistant Glass
  • Rear Camera 8MP Main, 2MP Macro With Flash
  • Front Camera 5MP
  • Micro SD Card Support Up to 128GB
  • 3400 mAh Battery
  • User Guide link here

REVVL®4 Plus


  • 6.52” HD+ U-Notch display (720×1520) 18:9 aspect ratio
  • 4000 mAh battery with Saver mode (20 hrs on 4G)
  • 16MP + 5MP Rear Camera, Dual tone Flash with HDR
  • 16MP Front Camera
  • Qualcomm® Snapdragon™665 chipset
  • 64GB ROM/4GB RAM
  • Face unlock security, fingerprint sensor, Light, E-compass, GPS
  • Hi-Fi stereo sound with 2 speakers

Wiko Voix™ 


  • Vibrant 6.5” Max Vision HD Display
  • Up to 28 hours of talk time, 42 days of standby time
  • Fingerprint sensor and facial recognition
  • Google assistance built-in
  • HD Voice Microphone
  • Android 12

Assurance Wireless Plans

In the same way that Q Link Wireless offers two phone plans as Assurance Wireless, the carrier offers two ACP/Lifeline subsidized phone plans.

Using Lifeline and ACP together gives you unlimited everything while using just Lifeline gives you a limited plan.

Lifeline and ACP Unlimited plan

You can get unlimited voice minutes, unlimited texts, unlimited data, and 10GB of mobile hotspots with the Assurance Unlimited plan, which combines the Lifeline Assistance Program with the ACP.

If you use more than 35GB of data in a month, your internet speed may be reduced when there is heavy network congestion.

Most people use about 5-8GB of mobile data per month, so that’s a pretty generous deprioritization threshold. In standard definition, you can watch about 60 hours of video with 35GB.

Lifeline-only plan

Lifeline’s base plan includes unlimited text messages, 4.5GB of mobile data, and voice minutes (limits vary by state). In addition to extra data, you can also purchase upgrades (which include unlimited talk minutes): check out here for Additional Data available.

  • $15 for 500MB
  • $20 for 1GB
  • $30 for 4GB
  • $45 for 10GB 

FAQs: Is Assurance Wireless the right choice for you?

Will Assurance Wireless replace a broken phone?

Yes, Assurance Wireless will replace a broken phone under certain conditions. If the phone malfunctioned due to a manufacturer defect, Assurance Wireless will likely replace it under warranty regardless of the time passed.

What phone does Assurance Wireless give you in 2024?

  • Moto G Pure
  • ANS Blu Studio Mini
  • Moxee™ m2160
  • REVVL®4 Plus
  • ANS Artia™

Does Assurance Wireless provide a phone?

Yes, Assurance Wireless offers eligible customers a FREE cell phone with 250 FREE voice minutes and 250 FREE
texts each month.